Schedule of Events

In a thought-provoking and inspiring presentation, Keynote Speaker Matthew Bertram will share a framework to comprehend the AI transformation and its formidable impact on every industry. He provides many real-world examples of AI in business, including what it can make, what it can do, and how it is affecting both back office and field operations. You will gain inspiration with ideas on how to pilot your pest management firm through a world that is evolving at unprecedented speeds. Throughout the presentation, Matthew uses interesting and humorous anecdotes from his work as an emerging technology leader, CTO, and consultant to provide practical illustrations for integrating AI into your organization. He’ll discuss how generative AI works, how fast AI is progressing and what the months and years ahead look like from a business and technology perspective.

In recent years, some pest control companies have been exploring the use of ChatGPT, a free-to-use AI system for engaging conversations, gaining insights, automating tasks and more. The most common use in the pest control industry is content creation and for customer service chatbots, although some PCOs have explored other uses, including graphic design, data analysis and more. In this session, Todd Leyse, president and CEO of Adam’s Pest Control, will provide a brief history of artificial intelligence (AI 101) and explain how it’s currently being used by pest control companies, including in marketing and training. Leyse also will give his thoughts on where AI is heading in the future (AI 201) and how this might benefit PCOs.

How can you provide quality service when you’re in hypergrowth mode? Take it from these PMPs who often add hundreds or thousands of accounts to their rosters every year...it’s tough but doable. Even if you aren’t using door-to-door sales to grow your business, there are plenty of sales tips and lessons you can take home from this panel. Don’t knock it ‘til you try it.

It’s no longer business as usual. As owners and leaders of successful pest management firms, PCT Top 100 attendees know there’s the good, bad and ugly of running a business every day. Let’s show our hand to see how we can help one another grow our teams, our marketing, our technical know-how and more.

A tour that hits all of the high notes!

Spend Wednesday afternoon experiencing the true heart of Nashville in the city that lives and breathes music. This tour will include live music, history, and fun with close-up views of some of the most legendary spots in the town, including the Ryman Auditorium, Musician’s Hall of Fame, Music Row, Historic Jefferson Street and Elliston Place, with a special stop and self-guided tour at the Johnny Cash Museum.

You’ll hear insider stories and intriguing facts about the people, places, and events responsible for Nashville’s iconic reputation.

Cost: $50 per person – hurry space is limited!